What does it take to be a bartender?

Often I get asked either by interested non-bartenders or customers... "What does it take to be a bartender?"

It's a simple question with a not so simple answer.

Each establishment is going to be looking for a different skill set.

For example, working at hooters as a bartender it may be a challenge for men to receive the position (although I have heard or legal issues in the past) and likewise bartenders would have to know a completely different set of skills at an elite country club.

Even so there are still several things that all bartenders should possess

The ability to hold a conversation

Especially if the bar is quiet besides a few customers you can't simply ignore them. A great conversation will be able to connect with people. REMEMBER!! They are there for service so they want to talk about themselves 9 times out of 10! That means ask them questions about themselves rather than talk about how badly your shift is going or how little in tips you're making that night.

I mentioned in a previous post topics of conversation that you can start with almost any customer. Personally, I was very shy starting out so it was difficult, but like anything, with practice you'll be able to strike up conversation with just about anyone.

Product Knowledge

This one is probably the most obvious, but if you're caught behind the bar not knowing how to make a drink you're going to look a bit dumb. However, this is a catch 22 because the best way to learn is through doing. This especially holds true because when you screw up a drink, and you will, you'll almost certainly never forget it. There's no better teacher than experience, but try to get the mistakes out of the way at first.

Sales Ability

Would you like fries with that? You'll hear that every time you order a burger at McDonalds, and you'll hear it for a reason. Simply asking people if they'd like something often results in an additional sale, which may mean a few extra dollars in your pocket. Don't pressure bar patrons to buy more, but always be asking them if they'd like another one before their glass is completely empty.

Learn more about how sales relates to bartending here.

Outgoing / Friendly Personality

You have to approach customers constantly and be friendly even if they act like they hate you for no apparent reason. It can be a challenge, but this is something that separates okay customer service to great customer service.

Your personality and optimistic outlook may actually make the day of you customer. Being in the hospitality business requires you to be... well... hospitable.